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Toner & drum help

Print a Brother test page to narrow a quality fault

Exact test-page menus for colour HL printers, plus a way to compare printer, document and scanner output.

1 min read
In this guide

A page produced by the printer itself bypasses your document and computer print job. Comparing it with the faulty document helps narrow the problem before changing cartridges.

HL-L3230CDW button panel

  1. Use the arrow buttons to open Printer, then press OK.
  2. Choose Print Options, then OK. Choose Test Print, press OK, then Go.

HL-L3270CDW touchscreen

  1. Open Settings → All Settings → Printer → Print Options → Test Print.
  2. Tap Yes to print the page.

Compare the results

  • If the internal page has the same defect, use the matching toner, drum or paper troubleshooting guide and keep the page as a sample.
  • If the internal page is clean, try a different document and check its print settings or connection before replacing supplies.
  • On a multifunction printer, a line that appears only in feeder copies can come from the scanner glass strip. Compare a flatbed copy and a computer print before blaming the toner.
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