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Ink cartridge help
Installation, cartridge messages and better print quality.
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Before you install a new ink cartridge
Prepare the cartridge carefully and follow the replacement procedure for its design.
1 min readCanon PIXMA TS6160: install PGI-680/CLI-681 tanks
Use the tank number for your region and match every tank to its labelled slot.
2 min readHP ENVY 5640: install HP 62 or 62XL cartridges
Fit the tri-colour and black cartridges, then let the printer complete alignment.
1 min readBrother MFC-J480DW: fit LC233 ink cartridges
Install slowly, keep the outlet seal intact and confirm only the colour you replaced.
1 min readEpson XP-420: replace 220XL ink cartridges
Use the replacement menu, seat the new cartridge fully and let ink charging finish.
1 min readCanon PIXMA MG5760: fit PGI-670/CLI-671 ink tanks
Release one tank at a time and check the replacement clicks into its labelled slot.
1 min readCanon Maxify MB2760: replace a PGI-1600XL ink tank
MAXIFY releases tanks when replacement is required. Follow the screen rather than forcing the holder.
1 min readBrother MFC-J430W: fit LC73 cartridges
Match the front colour slots and confirm only a genuinely new replacement.
1 min readBrother MFC-J5330DW: fit LC3319 ink cartridges
Use the front cover, the matching colour slot and the PUSH latch.
1 min readHP ENVY 4520: fit HP 63 or 63XL ink
Use the cartridge latch and complete the printer’s alignment prompt.
1 min readEpson WF-3620: fit 252XL cartridges
Move the holder with the maintenance command and close the inner cartridge cover before charging.
1 min readEpson XP-630: fit 410XL ink cartridges
The five-tank photo printer uses different black and photo-black slots.
1 min readMy printer does not recognise the new cartridge
Use the exact error message to separate an installation problem from an incompatible supply.
1 min readA cartridge stopped working after a printer update
Check the firmware and exact error before changing settings or replacing supplies.
1 min readWhy does a new cartridge show low or unknown ink?
A level estimate is different from a cartridge-recognition error.
1 min readCanon PIXMA TS6160: support code 1688
Replace an empty tank. If a confirmed filled replacement has retained a level warning, the Stop button disables monitoring.
1 min readCanon Maxify MB2760: error B504
Restart the printer once. If B504 remains, Canon’s next step is service rather than a cartridge-counter reset.
1 min readCanon PIXMA TS6160: error 5100
Check for an obstruction and a tank that has not clicked into place.
1 min readBrother MFC-J480DW: “Cannot Detect” or “No Ink Cartridge”
Reseat the indicated cartridge slowly, check the latch and keep a low-level warning separate from a detection fault.
1 min readBrother MFC-J480DW: print temporarily when a colour is empty
B&W Print Only is a limited mode for plain-paper jobs, with the colour cartridges still installed.
1 min readEpson: a replacement ink cartridge is not recognised
Check the local cartridge number, marked tape and seating before treating it as a chip or firmware fault.
1 min readEpson XP-420: temporary black printing with an empty colour
Use Epson’s offered Windows-driver mode for a short time, while keeping every cartridge installed.
1 min readHP ink: “Protected Cartridge Installed”
Cartridge Protection can tie a supply to another printer. Disabling future protection does not unlock an already protected supply.
1 min readHP Instant Ink and ordinary replacement cartridges
Subscription cartridges, HP+ and the cartridges you buy from a retailer have different requirements.
1 min readHP ENVY 5640: print with one cartridge
This two-cartridge model can use single-cartridge mode when one supply is empty.
1 min readFaint ink, missing colours or lines across the page
Check the printer’s own pattern before using a cleaning cycle.
1 min readInk cartridges and print heads: which part needs attention?
An ink cartridge supplies the ink; the print head places it on the paper. Some printers combine the two.
1 min readCanon: why are there two black ink tanks?
PGBK and BK have different jobs, so a smaller black tank can have a different page yield.
1 min readBrother MFC-J480DW: check and clean missing colours
Print the four-colour check sheet and let its results choose which cleaning is needed.
1 min readBrother MFC-J480DW: align blurry or doubled text
Use the alignment sheet when the nozzle-check lines are present but text looks crooked.
1 min readBrother MFC-J480DW: why colour ink drops on black-only jobs
Maintenance uses every colour, and paper and duplex settings can affect which inks form black.
1 min readEpson XP-420: nozzle check and head cleaning
Check the pattern first; clean only if it has gaps, then compare a second pattern.
1 min readCanon PIXMA MG5760: nozzle check and print-head cleaning
Check the printed pattern before cleaning; use deep cleaning only after the normal routine fails.
1 min readCanon PIXMA MG5760: align misaligned lines
Print the alignment sheet, then scan it to finish the automatic adjustment.
1 min readCanon PIXMA TS6160: nozzle check and cleaning
Use the cassette and touch-screen maintenance menu to check a missing colour.
1 min readCanon Maxify MB2760: missing colours or streaks
Use cassette 1 for the check pattern and compare it after each cleaning.
1 min readBrother MFC-J430W: missing colours and alignment
Use the button-panel Test Print menu; its prompts differ from newer touchscreen models.
1 min readBrother MFC-J5330DW: check and clean the print head
Print the quality sheet and select the pattern that matches each colour.
1 min readHP ENVY 4520: check print quality and clean cartridges
Print the quality report, then choose cleaning for missing ink or alignment for displaced lines.
1 min readEpson WF-3620: nozzle check and selective cleaning
Choose the cleaning colour group from the printed pattern, then allow a rest if repeated cleaning fails.
1 min readEpson XP-630: nozzle check and missing colours
This photo-printer routine uses a two-cleaning limit before a six-hour rest.
1 min readEpson XP-630: black BK versus photo black PBK
The two black tanks are separate supplies; match BK or PBK as well as the family number.
1 min readStill need a hand?
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